Why You Should Have a Customer Loyalty Program
No amount of money can buy customer loyalty. If a company's product or service is good and trustworthy, customers will inevitably come back to support that brand. However, no matter how good a product or service may be, businesses still need to come up with effective customer loyalty strategies to build customers' trust, improve customer interaction, increase engagement, and actively retain them after their first purchase, and no more so than now given our current economic situation.
Bartercard,
Bartercard Australia
BiziNet Magazine #104 - Oct/Nov 2020